DIGITAL CREATIVE ALLIANCES LLC TERMS OF SERVICE
Effective Date: 25th September 2026 Last Reviewed: 26th September 2026
Please read these Terms carefully before using our website or engaging us for services. By using digitalcreativealliances.com, submitting an enquiry, or accepting a proposal from us, you agree to these Terms.
- DEFINITIONS
“Company,” “DCA,” “we,” “us,” “our” means Digital Creative Alliances LLC, a Wyoming limited liability company.
“Client,” “you,” “your” means the individual or business engaging DCA for services.
“Services” means web design, development, SEO, digital marketing, automation, and related services provided by DCA.
“Proposal” or “SOW” means the signed scope of work, quote, or proposal document governing a specific project.
“Website” means digitalcreativealliances.com.
- OUR SERVICES
DCA provides web design, WordPress/Elementor development, SEO, digital marketing, automation (via Make.com), and related digital services. Specific services, deliverables, timelines, and fees for any given project are set out in a separately signed Proposal or SOW. These general Terms govern use of our website and the overall contractual relationship; where a signed Proposal conflicts with these Terms on project-specific matters, the Proposal controls.
- ENGAGEMENT
Work begins only once a Proposal has been signed (or otherwise accepted in writing) and any required deposit has been received. Enquiries and quotes are not binding until a Proposal is accepted.
- FEES AND PAYMENT
4.1 Fees are as set out in the applicable Proposal, generally structured as a deposit plus milestone or completion payments, or as an ongoing retainer for recurring services.
4.2 Invoices are issued via Zoho Books and payable by the due date stated on the invoice. Payments may be made via Stripe or bank transfer.
4.3 Late payment may result in a pause of work until the account is brought current. We reserve the right to charge reasonable interest on significantly overdue invoices as permitted by applicable law.
4.4 Unless stated otherwise in the Proposal, deposits are non-refundable once work has commenced.
- CLIENT RESPONSIBILITIES
You agree to provide content, access credentials, feedback, and approvals in a timely manner. Delays in providing these may push back agreed timelines, and DCA is not responsible for delays caused by late client input.
- REVISIONS AND CHANGE REQUESTS
The number of included revision rounds is set out in the applicable Proposal. Requests beyond the included scope, or changes to agreed requirements after work has begun, may be billed separately at our then-current rates.
- INTELLECTUAL PROPERTY
7.1 DCA retains ownership of all work product (designs, code, content) until the applicable Proposal has been paid in full.
7.2 Upon full payment, ownership of the final deliverables transfers to the Client, except for:
a) any third-party assets, plugins, themes, stock imagery, or licensed material incorporated into the work, which remain subject to their own licenses; and b) DCA’s general methodologies, frameworks, and pre-existing tools, which remain our property.
7.3 DCA retains the right to display completed work in its portfolio and marketing materials unless the Client requests otherwise in writing.
- THIRD-PARTY PLATFORMS AND SERVICES
Our services may involve third-party platforms (WordPress, plugins, hosting providers, payment gateways, email/marketing tools). DCA is not responsible for outages, price changes, policy changes, or discontinuation of these third-party services, though we will use reasonable efforts to advise clients of material impacts and recommend alternatives where needed.
- HOSTING AND MAINTENANCE
Unless a Proposal specifies otherwise, hosting and maintenance services (including the Website Care Service) are provided as scoped, one-time engagements rather than ongoing subscriptions. Any ongoing retainer arrangement will be set out separately in writing.
- CONFIDENTIALITY
Each party agrees to keep confidential any non-public business, technical, or client information disclosed by the other party in connection with a project, and to use it only for the purposes of that project.
- WARRANTIES AND DISCLAIMERS
DCA will perform services with reasonable skill and care consistent with industry standards. We do not guarantee specific search engine rankings, traffic levels, conversion rates, or other business outcomes resulting from SEO or marketing services, as these depend on factors outside our control (search engine algorithms, market conditions, third-party platform changes).
- LIMITATION OF LIABILITY
12.1 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
12.2 Subject to clause 12.1, DCA’s total aggregate liability arising from or in connection with any engagement shall not exceed the total fees paid by the Client for that engagement in the twelve (12) months preceding the event giving rise to the claim.
12.3 DCA shall not be liable for indirect, consequential, or special losses, including loss of profits, loss of business opportunity, or reputational harm, except where such liability cannot lawfully be excluded.
- TERMINATION
13.1 Either party may terminate an engagement with written notice as specified in the applicable Proposal.
13.2 Upon termination, fees for work completed up to the termination date remain payable. DCA will deliver any completed work product upon receipt of payment for work performed.
- FORCE MAJEURE
DCA shall not be liable for delay or failure to perform obligations resulting from events beyond our reasonable control, including natural disasters, internet or utility outages, governmental action, or failure of third-party platforms we rely on.
- ELECTRONIC COMMUNICATIONS
You agree that DCA may communicate with you electronically, including by email and WhatsApp, and that such communications satisfy any requirement for written notice under these Terms.
- CHANGES TO THESE TERMS
We may update these Terms from time to time. The current version will always be posted on our website with its effective date. Material changes affecting an active engagement will be communicated directly.
- GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles. Any dispute arising from these Terms or a Proposal shall first be addressed through good-faith negotiation between the parties; if unresolved within 30 days, the dispute shall be resolved by the state or federal courts located in Wyoming, or through binding arbitration if agreed by both parties in writing.
[Practical note: Wyoming jurisdiction is easy to write and matches your entity’s formation state, but be realistic that pursuing or defending a claim there means litigating in the US regardless of where you or the client are based. For most disputes with international clients, this clause functions less as “we will actually sue you in Wyoming” and more as leverage in negotiation, most disagreements get resolved directly rather than in court. If a specific client relationship carries real dispute risk (large retainer, high-value project), consider adding an arbitration clause to that client’s individual Proposal instead of relying solely on this general Terms page.]
- ENTIRE AGREEMENT
These Terms, together with the applicable Proposal and our Privacy Policy, constitute the entire agreement between DCA and the Client for a given engagement, superseding prior discussions or representations not expressly included.
- SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, that provision will be modified to the minimum extent necessary, or deleted if modification isn’t possible, without affecting the remaining provisions.
- CONTACT DETAILS
Digital Creative Alliances LLC Registered Agent Address: 30 N Gould St Ste N, Sheridan, WY 82801 Operating from: Siem Reap, Cambodia Email: [email protected] Website: digitalcreativealliances.com