DIGITAL CREATIVE ALLIANCES LLC PRIVACY POLICY
Effective Date: 25th September 2026 Last Reviewed: 26th September 2026
- INTRODUCTION
Digital Creative Alliances LLC (“DCA,” “we,” “us,” “our”) provides web design, digital marketing, SEO, and related digital services to clients internationally. This Privacy Policy explains how we collect, use, store, share, and protect personal data in connection with:
- our website (digitalcreativealliances.com);
- enquiries and consultations;
- client projects and service delivery;
- invoicing and payment;
- marketing communications; and
- any other interaction you have with DCA.
By using our website, submitting an enquiry, or engaging us for services, you acknowledge that your personal data will be processed as described in this Policy.
- WHO WE ARE
Digital Creative Alliances LLC is a limited liability company organized under the laws of the State of Wyoming, USA (Filing No. 2026-002090043). Our registered agent is Northwest Registered Agent Service Inc, 30 N Gould St Ste N, Sheridan, WY 82801. We operate from Siem Reap, Cambodia, and deliver services to clients internationally.
Contact: [email protected]
If you have questions about this Policy or wish to exercise any rights described below, contact us at the address above.
- CATEGORIES OF PERSONAL DATA WE COLLECT
Depending on your relationship with us, we may collect:
Identity & Contact Data: name, business name, role, email address, phone number, WhatsApp contact.
Project & Communications Data: briefs, content, assets, and correspondence you provide for a project, including messages sent via email or WhatsApp.
Financial Data: invoices, payment status, and transaction references. We do not receive or store full card details; payments are processed by Stripe.
Website Usage Data: IP address, browser/device information, pages visited, referral source, and cookie identifiers when you visit our site. See our Cookie Policy for detail.
Marketing Data: your preferences regarding marketing communications, where you’ve opted in.
- HOW WE COLLECT DATA
- Directly from you: enquiry forms, email, WhatsApp, calls, and project onboarding.
- Automatically: via cookies and analytics tools when you browse our website.
- From third parties: payment confirmations from Stripe, or referral information from partners, where relevant.
- HOW WE USE YOUR DATA
We use personal data to:
- respond to enquiries and provide quotes;
- deliver contracted services (design, development, SEO, marketing);
- invoice and collect payment;
- operate internal automation workflows (via Make.com) that support service delivery, not to sell or share your data with unrelated third parties;
- maintain and improve our website;
- send marketing communications, only where you’ve opted in; and
- comply with legal and accounting obligations.
- LEGAL BASIS FOR PROCESSING
Because our clients and website visitors are located in multiple countries, more than one legal framework may apply to you depending on where you are:
- If you are in the EU or UK, we process data on the basis of contract performance, legitimate interests, your consent (for marketing/non-essential cookies), or legal obligation, consistent with the GDPR/UK GDPR.
- If you are in California or another US state with consumer privacy legislation, we do not sell personal data, and we will honor applicable access, deletion, and opt-out rights where those laws apply to us.
- Cambodia does not currently have a comprehensive general data protection statute. We apply the standards in this Policy to all users regardless of location.
[Flag for review: confirm with counsel whether DCA’s client volume/revenue brings it within scope of CCPA or similar state laws, and whether GDPR’s extraterritorial provisions apply given your client base.]
- WHO WE SHARE DATA WITH
We share data only as necessary to deliver our services, with:
- Stripe (payment processing);
- Google (Analytics, and Ads/Workspace where used);
- Meta (advertising, only if you are a subject of an active ad campaign);
- Zoho Books (invoicing and accounting);
- Make.com (internal automation);
- our website hosting provider.
We do not sell personal data to third parties.
- INTERNATIONAL DATA TRANSFERS
As a Wyoming-registered company operating from Cambodia and using US/global cloud service providers, your data may be processed in the United States, the EU, or elsewhere depending on the provider. We use established providers (Google, Stripe, Zoho) that maintain their own security and data protection safeguards under their respective privacy policies.
- DATA RETENTION
- Financial records, invoices, and payment data: retained for 7 years. This matches standard accounting/tax recordkeeping practice and gives a safety margin for your Wyoming LLC’s IRS filing obligations (Form 5472 and related records for foreign-owned entities).
- Client project files, briefs, and working materials: retained for 3 years following project completion, after which they are archived or deleted. Files kept longer for portfolio or case-study purposes are handled with the client’s separate consent.
- Enquiries that do not convert to a project: retained for up to 12 months, then deleted.
- Marketing contact data: retained until you unsubscribe or withdraw consent.
- YOUR RIGHTS
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data, or to object to certain processing. To exercise any of these rights, contact [email protected]. We will respond within a reasonable timeframe.
- COOKIES
Our website uses cookies and similar technologies. See our Cookie Policy for full detail on what we use and how to manage your preferences.
- CHILDREN’S PRIVACY
Our services are directed at businesses and individuals aged 18 and over. We do not knowingly collect personal data from children.
- CHANGES TO THIS POLICY
We may update this Policy from time to time. The current version will always be posted on our website with its effective date.
- COMPLAINTS
If you have concerns about how we handle your data, contact us first so we can address them. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
- CONTACT DETAILS
Digital Creative Alliances LLC Registered Agent Address: 30 N Gould St Ste N, Sheridan, WY 82801 Operating from: Siem Reap, Cambodia Email: [email protected] Website: digitalcreativealliances.com